Critical Review of Literature on Cultural Diversity in the Work Place and Organizational Performance: A Research Agenda

Emily Nyanchama Ayega; Stephen Muathe

doi:doi:10.11648/j.jhrm.20180601.12

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Critical Review of Literature on Cultural Diversity in the Work Place and Organizational Performance: A Research Agenda

Emily Nyanchama Ayega, Stephen Muathe

Published in Journal of Human Resource Management (Volume 6, Issue 1)

Received: 8 January 2018 Accepted: 20 January 2018 Published: 15 February 2018

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Abstract

Cultural diversity is what binds all groups of employees at all levels in a company. Cultural diversity calls for a type of organizational culture where all members can pursue their aspirations without being inhibited by gender, race, nationality or other qualities that are irrelevant to performance. The importance of the need to have the concept of managing diversity embraced by top managers has also been emphasized. A statement concerning diversity should always refer to certain facets such as age, gender, culture and disability. Scholars have not concentrated more on cultural diversity in the workplace and how it affects organizational performance, hence creating a gap. This study provides background knowledge on cultural diversity among employees at the workplace and provides measures of organizational performance. The study further brings out the study theories under theoretical review, which comprises the resource-based theory, behavioural theories and competency theory. This study reviewed various literatures on cultural diversity in the workplace and organizational performance and found that cultural diversity in the workplace is a formidable competitive weapon in an organization. The study recommends that organizations should have proper cultural diversity management since it enables an organization to achieve a competitive advantage, which in turn influences organizational performance. In addition, the paper recommends that organizations should effectively manage their cultural diversity. This is because it has been established that cultural diversity influences organizational performance.

Published in	Journal of Human Resource Management (Volume 6, Issue 1)
DOI	10.11648/j.jhrm.20180601.12
Page(s)	9-17
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2018. Published by Science Publishing Group

Keywords

Cultural Diversity, Workplace, Organizational Performance, Resource-Based Theory

References

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Emily Nyanchama Ayega, Stephen Muathe. (2018). Critical Review of Literature on Cultural Diversity in the Work Place and Organizational Performance: A Research Agenda. Journal of Human Resource Management, 6(1), 9-17. https://doi.org/10.11648/j.jhrm.20180601.12

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Emily Nyanchama Ayega; Stephen Muathe. Critical Review of Literature on Cultural Diversity in the Work Place and Organizational Performance: A Research Agenda. J. Hum. Resour. Manag. 2018, 6(1), 9-17. doi: 10.11648/j.jhrm.20180601.12

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AMA Style

Emily Nyanchama Ayega, Stephen Muathe. Critical Review of Literature on Cultural Diversity in the Work Place and Organizational Performance: A Research Agenda. J Hum Resour Manag. 2018;6(1):9-17. doi: 10.11648/j.jhrm.20180601.12

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@article{10.11648/j.jhrm.20180601.12,
  author = {Emily Nyanchama Ayega and Stephen Muathe},
  title = {Critical Review of Literature on Cultural Diversity in the Work Place and Organizational Performance: A Research Agenda},
  journal = {Journal of Human Resource Management},
  volume = {6},
  number = {1},
  pages = {9-17},
  doi = {10.11648/j.jhrm.20180601.12},
  url = {https://doi.org/10.11648/j.jhrm.20180601.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20180601.12},
  abstract = {Cultural diversity is what binds all groups of employees at all levels in a company. Cultural diversity calls for a type of organizational culture where all members can pursue their aspirations without being inhibited by gender, race, nationality or other qualities that are irrelevant to performance. The importance of the need to have the concept of managing diversity embraced by top managers has also been emphasized. A statement concerning diversity should always refer to certain facets such as age, gender, culture and disability. Scholars have not concentrated more on cultural diversity in the workplace and how it affects organizational performance, hence creating a gap. This study provides background knowledge on cultural diversity among employees at the workplace and provides measures of organizational performance. The study further brings out the study theories under theoretical review, which comprises the resource-based theory, behavioural theories and competency theory. This study reviewed various literatures on cultural diversity in the workplace and organizational performance and found that cultural diversity in the workplace is a formidable competitive weapon in an organization. The study recommends that organizations should have proper cultural diversity management since it enables an organization to achieve a competitive advantage, which in turn influences organizational performance. In addition, the paper recommends that organizations should effectively manage their cultural diversity. This is because it has been established that cultural diversity influences organizational performance.},
 year = {2018}
}

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TY - JOUR
T1 - Critical Review of Literature on Cultural Diversity in the Work Place and Organizational Performance: A Research Agenda
AU - Emily Nyanchama Ayega
AU - Stephen Muathe
Y1 - 2018/02/15
PY - 2018
N1 - https://doi.org/10.11648/j.jhrm.20180601.12
DO - 10.11648/j.jhrm.20180601.12
T2 - Journal of Human Resource Management
JF - Journal of Human Resource Management
JO - Journal of Human Resource Management
SP - 9
EP - 17
PB - Science Publishing Group
SN - 2331-0715
UR - https://doi.org/10.11648/j.jhrm.20180601.12
AB - Cultural diversity is what binds all groups of employees at all levels in a company. Cultural diversity calls for a type of organizational culture where all members can pursue their aspirations without being inhibited by gender, race, nationality or other qualities that are irrelevant to performance. The importance of the need to have the concept of managing diversity embraced by top managers has also been emphasized. A statement concerning diversity should always refer to certain facets such as age, gender, culture and disability. Scholars have not concentrated more on cultural diversity in the workplace and how it affects organizational performance, hence creating a gap. This study provides background knowledge on cultural diversity among employees at the workplace and provides measures of organizational performance. The study further brings out the study theories under theoretical review, which comprises the resource-based theory, behavioural theories and competency theory. This study reviewed various literatures on cultural diversity in the workplace and organizational performance and found that cultural diversity in the workplace is a formidable competitive weapon in an organization. The study recommends that organizations should have proper cultural diversity management since it enables an organization to achieve a competitive advantage, which in turn influences organizational performance. In addition, the paper recommends that organizations should effectively manage their cultural diversity. This is because it has been established that cultural diversity influences organizational performance.
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Author Information

Emily Nyanchama Ayega

School of Business, Kenyatta University, Nairobi, Kenya
Stephen Muathe

School of Business, Kenyatta University, Nairobi, Kenya

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APA Style

Emily Nyanchama Ayega, Stephen Muathe. (2018). Critical Review of Literature on Cultural Diversity in the Work Place and Organizational Performance: A Research Agenda. Journal of Human Resource Management, 6(1), 9-17. https://doi.org/10.11648/j.jhrm.20180601.12

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ACS Style

Emily Nyanchama Ayega; Stephen Muathe. Critical Review of Literature on Cultural Diversity in the Work Place and Organizational Performance: A Research Agenda. J. Hum. Resour. Manag. 2018, 6(1), 9-17. doi: 10.11648/j.jhrm.20180601.12

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AMA Style

Emily Nyanchama Ayega, Stephen Muathe. Critical Review of Literature on Cultural Diversity in the Work Place and Organizational Performance: A Research Agenda. J Hum Resour Manag. 2018;6(1):9-17. doi: 10.11648/j.jhrm.20180601.12

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@article{10.11648/j.jhrm.20180601.12,
  author = {Emily Nyanchama Ayega and Stephen Muathe},
  title = {Critical Review of Literature on Cultural Diversity in the Work Place and Organizational Performance: A Research Agenda},
  journal = {Journal of Human Resource Management},
  volume = {6},
  number = {1},
  pages = {9-17},
  doi = {10.11648/j.jhrm.20180601.12},
  url = {https://doi.org/10.11648/j.jhrm.20180601.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20180601.12},
  abstract = {Cultural diversity is what binds all groups of employees at all levels in a company. Cultural diversity calls for a type of organizational culture where all members can pursue their aspirations without being inhibited by gender, race, nationality or other qualities that are irrelevant to performance. The importance of the need to have the concept of managing diversity embraced by top managers has also been emphasized. A statement concerning diversity should always refer to certain facets such as age, gender, culture and disability. Scholars have not concentrated more on cultural diversity in the workplace and how it affects organizational performance, hence creating a gap. This study provides background knowledge on cultural diversity among employees at the workplace and provides measures of organizational performance. The study further brings out the study theories under theoretical review, which comprises the resource-based theory, behavioural theories and competency theory. This study reviewed various literatures on cultural diversity in the workplace and organizational performance and found that cultural diversity in the workplace is a formidable competitive weapon in an organization. The study recommends that organizations should have proper cultural diversity management since it enables an organization to achieve a competitive advantage, which in turn influences organizational performance. In addition, the paper recommends that organizations should effectively manage their cultural diversity. This is because it has been established that cultural diversity influences organizational performance.},
 year = {2018}
}

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